Visitors with disabilities

Discover all the services and offers for visitors with disabilities.

Around your visit

Getting your tickets

No reservation is necessary! Simply go to the ticket office on the day of your visit with your proof of disability to benefit from priority and free access to the monument for you and your companion.

Indeed, entry to the monument is free for the person with a disability and one companion, upon presentation of valid proof of disability at the monument's ticket office: a valid Mobility Inclusion Card with the "priority" or "disability" designation (or equivalent foreign document). This proof also grants priority access.

Parking permits do not grant free entry, but do allow priority access.

Recipients of the Adult Disability Allowance (AAH) are also entitled to free entry at the ticket office upon presentation of an AAH certificate less than 6 months old (the accompanying person pays).

Book a ticket

Adapted tours

Whether they come as individuals or in prearranged groups, for a self-guided or supervised tour, visitors with disabilities can be offered a dedicated service tailored to their needs, depending on their disability and the facilities available.

Visitor assistance systems

Facilities to help visitors understand and learn more about the monument, and to enhance the quality of their visit, are presented in the monument's visitor itinerary.

Public Accessibility Register

In compliance with legal requirements, the Cluny Abbey and Museum of Art and Archaeology provide a Public Accessibility Register for visitors. This document contains information regarding the accessibility of the facilities and their services.

The Public Accessibility Register is available for consultation on-site upon request or can be downloaded below.

  • Cluny Abbey’s public accessibility register

    PDF (2.34 MB)

    Download
  • Public Accessibility Register of the Cluny Museum of Art and Archaeology

    PDF (2.37 MB)

    Download

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